Privacy Policy

About this policy

This policy explains how Woodcreek Family Dental handles information associated with this website. It covers browsing, online inquiries, and appointment requests. Information collected while you receive dental care may be subject to a separate patient Notice of Privacy Practices.

Our contact form and general email address are for routine questions and appointment requests. Please do not send medical histories, diagnoses, payment card details, or other sensitive information through them. Call our office to discuss a private clinical concern.

Information we receive

When you contact us, you may provide your name, phone number, email address, preferred appointment details, and any message you choose to send. The form provider receives the information you enter so the request can reach our team.

Website systems may also record technical information such as an IP address, browser type, pages requested, and the time of a visit. Cookies or similar technologies may be used by the website platform and embedded services; see our Cookie Policy.

How we use information

• Respond to questions and appointment requests.
• Operate, protect, and troubleshoot the website.
• Understand website performance and improve the visitor experience when measurement tools are enabled.
• Send messages you have chosen to receive, subject to the choices presented when you sign up.

Submitting a request does not itself confirm an appointment. Our team will follow up about availability.

Services involved in this website

Our hosting provider delivers the website. Our contact form is provided through LeadConnector, and the location section embeds Google Maps. These providers may process technical information or use their own cookies when their features load. Their privacy practices are described in their own policies.

We may share information with service providers that help us operate the site and respond to requests, or when disclosure is required by applicable law. We do not ask you to submit sensitive clinical details through the website.

Your choices and security

You can manage cookies through your browser. If you receive optional marketing messages, use the unsubscribe or opt-out instructions in those messages. You can contact us to ask about information you submitted through this website or to request a correction.

We take reasonable steps to protect website information, but no internet transmission or system can be guaranteed completely secure. For private health matters, please call the office.

Children and updates

This website is intended for adults arranging dental care for themselves or their families. If you believe a child submitted personal information through the site, please contact us.

We may revise this page when the website or our practices change. The date above identifies the current version.